Happy Thanksgiving from Roloff Farms!
Here at the farm, we have much to be thankful for-not in the least all of the encouragement, insight, and wisdom we receive from our fans.
We follow our thanks with an apology, for we didn’t initially intend this letter to be sent to such a wide audience. Our original intention was to send this message only to Little People or others who might have an interest in the company Direct Access Solutions, Inc., the premier provider of accessibility products for traveling Little People. You may have seen Mike and me working with some of these products on “Little People, Big World.” As you know, we don’t normally use this list to plug our own handiwork.
However, it has come to our attention that several major hotel chains have been hesitant to invest in DAS kits simply because they’ve received little or no feedback from their guests. The number of responses from Little People staying in their unequipped establishments has been surprisingly low.
We understand that many LP’s are fiercely independent and are happy to make their own adaptations, even if they are dangerous, like standing on top of an upside down trashcan. However, we’ve heard from countless other LP’s who have stayed in hotels, used a DAS kit and have been very satisfied with the product during the course of their trip.
And here’s where we come to the nitty gritty.
As you and your families embark on your holiday travels, we’re asking you to help us support hotels that support LP’s. Even if you’re not in need of a DAS kit yourself, we encourage you to ask the front desk upon checking in if the hotel provides any sort of accommodation for people of short stature or restricted mobility. This isn’t just limited to LP’s.
We’ve heard stories of young children, aging grandparents, and those suffering from various skeletal and muscular ailments who were unable to access everything in their hotel room and could have benefited from a DAS kit.
By speaking up and bringing visibility to this issue, you’re helping to pave the way for a more comfortable stay for others.
An even more powerful step you can take to help ensure that more hotels provide DAS kits is to fill out the comment card in your hotel room at the end of your stay. Little Person or not, if you or someone you know had trouble accessing any element of your hotel room, the establishment needs to know! They can’t make changes unless they know there’s a problem. On the other hand, if you stayed in a hotel that was DAS equipped and you were happy with the availability of the product, let someone know about that too! Positive feedback is greatly appreciated in the hospitality industry, and helps to assure the hotel that they made a good investment with DAS.
In fact, we’re so excited about the difference you can make through something as simple as a comment card, that if you take a picture of your completed card and email us a copy before January 30th, we’ll send you a special gift from the Roloff family.
You can email your comment cards to kaitlin@mattroloff.com.
Another option is to have the hotel make a copy of the comment card. They’ll keep the original, and you can send the copy to:
I should read my junk mail more often, because, dang, I could be missing stuff like this.
Size, shape, color if we don’t look out after each other nothing will ever get better.
amm
So true Anita. When I’m travelling I’m always looking out for how handicap accessible things are. One day, hopefully a loooooong time from now, I may be in a wheelchair. I’ve got a couple of friends in the chair and I’ve worked with quite a few in the hospital. I guess that is why it’s on my mind so much.
I know what you mean Kitty- and I think what it comes down to for me is simple consideration- I think there isn’t enough of it nowdays.